Avoiding disputes in the construction industry may seem like an impossible feat. There are so many people, processes and moving parts involved that disputes seem inevitable.
However, when you implement good communication at the start of a project, it’s possible to avoid most disputes, legal issues and even compliance problems.
Establish a clear and defined chain of command
Does everyone involved in a project know who to report to? Have you established a clear chain of command? If not, there are bound to be miscommunications and other issues.
It’s important for those working directly on the project and those just associated with it to understand how communications should be handled. By establishing this chain of command at the start of a project, you can avoid more serious miscommunications that lead to delays, extra costs and other issues.
Ensure regular safety communication
Construction sites are full of hazards. Preventing accidents is a must, which is why safety communication should be part of your bigger plan. Create weekly or bi-weekly meetings that are mandatory for all workers and go over safety basics, site hazards, changes in the working conditions or site and discuss any accidents or injuries that have occurred and how to prevent them in the future.
You can also use this meeting as a time for workers to provide invaluable feedback about a project and its progression. For example, if a subcontractor cut corners and did something that may lead to compliance issues with the building, this can be brought up at these regularly scheduled meetings.
Creating a smart communication strategy for construction projects
There’s no way to eliminate all potential disputes, hazards and issues at construction sites. However, having a clear communication plan is a step in the right direction. It’s also smart to learn about your legal options if a dispute or compliance issue occurs.